Some answers to a few questions you may have.
Can I get a refund?
If you have not yet taken advantage of the service or product you purchased, and it is within 14 days of your purchase, shoot us an email and we'll see what we can do. At no time are we able to issue a refund if a coupon code has been used, products have been delivered, or service has been rendered.
How do I unsubscribe?
You can log into your account and go to My Settings. Uncheck the option to receive email notifications of new deals.
What payment methods do you except?
We except all major credit cards, and PayPal, via the PayPal system. You do not need a PayPal account to make payment.
Will you sell my email?
No, never! Pretty Big Deals will never sell or give awy your email. We hate spam as much as you do.
Can I get a past deal?
No, once a deal has expired you can't purchase it. That's why it's called a 'deal', after all!
How do I use the deal I purchased?
Once you purchase a deal, a coupon code and instructions will be sent to your email address. We generally email out coupons within 24 hours of your purchase.
Do I only pay one time?
All purchases are one time purchases. If you purchase a subscription you will need to check with the service provider to see what their charges are once your subscription has expired. The service provider does not get your payment info, and any additional fees beyond your original purchase is something you would need to work out with the service provider. Please see
How long our your deals good for ?
Each deal runs for a different amount of time. You can see the countdown timer for each deal on the deal detail page.
How do I make changes to my account?
Log into your account and go to Account Settings.
